Legal Document — Last revised September 2026
Privacy Policy
This Privacy Policy describes how The Sanctua Steps collects, uses, and protects the personal information you provide when you contact us through this website. We operate from Phum Trapeang Ses, Sangkat Kok Chak, Siem Reap 17251, Cambodia, and this policy applies to all inquiries submitted through thesanctuarysteps.com.
Quick Reference
- 01 Effective date: September 2026
- 02 Data retained up to 12 months
- 03 No cookies or tracking scripts
- 04 Responses within 30 days
Contents
01
Information We Collect
We collect the information you provide when you contact us. This includes your name, your email address, and the content of your message. If you submit a question through the contact form, we collect the data you enter into the form fields. If you contact us by email, we collect the data contained in your email, including your email address and any attachments.
We do not collect personal information passively, and we do not use tracking scripts or analytics services that profile individual users. We do not collect payment information, as we do not sell products or services through this site.
Our editorial focus is the September 2026 Angkor Wat equinox sunrise solar alignment — the informational content you read on this site does not require you to share personal data. The only personal data we receive is what you choose to send us directly.
02
How We Use Your Information
We use the information you provide solely to respond to your inquiry. Your name and email address are used to address you in our response and to deliver our reply to the correct email address. The content of your message is used to understand your question and to formulate a response.
We do not use your information for marketing, and we do not send promotional emails. We do not add your email address to a mailing list. If you write to ask about the Angkor Wat sunrise guide or equinox viewing tips, we answer your question and then hold the correspondence only for the retention period described below.
We do not share your information with third parties, except as required by law or as necessary to respond to your inquiry. If your question requires consultation with a primary source or a third party, we will seek your consent before sharing any identifying information.
What we do and do not do
- Yes Respond to your inquiry using the name and email you provided
- Yes Reference previous correspondence if you contact us again
- No Send promotional or marketing emails
- No Add you to a mailing list without consent
- No Share identifying information with third parties without your consent
03
Data Retention
We retain your inquiry and our response for a period of up to 12 months after the correspondence is concluded. This retention period allows us to reference previous inquiries if you contact us again and to maintain a record of our editorial correspondence.
After the retention period, your data is deleted from our email system and from any backups. If you request that your data be deleted before the end of the retention period, we will delete it, except where we are legally required to retain it. You can request deletion at any time by contacting us.
04
Your Rights
You have the right to request a copy of the personal information we hold about you. You can also request that we correct any inaccuracies in your data or delete your data entirely. To exercise these rights, contact us through the Contact page or by email. We will respond to your request within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority. We do not transfer your data outside of Cambodia, except where you are located in a different country and you have contacted us by email, in which case your data is transmitted to your email provider.
When requesting a copy or deletion of your data, please include enough information for us to identify your original inquiry, such as the approximate date of your message and the email address you used.
05
Cookies and Tracking
This website does not use cookies for tracking or analytics. We do not use third-party analytics services, such as Google Analytics, and we do not use advertising networks that track user behavior. The contact form on this site does not use cookies.
If we add cookies to the site in the future, we will update this policy and the Cookie Policy page to reflect the changes. For information about how cookies work and how they are used on websites in general, see the Cookie Policy page.
06
Security
We take reasonable steps to protect the information you provide from unauthorized access, loss, or misuse. Our email system is password-protected, and access to inquiries is limited to members of our editorial team. We do not store contact form submissions on a public-facing database, and we do not transmit your data over unencrypted connections.
No system is completely secure, and we cannot guarantee the absolute security of your data. If you are concerned about the security of your data, you can contact us by an alternative method, such as providing only the information necessary for us to respond to your inquiry.
For example, if you write to ask about the best time to see the Angkor Wat sunrise, you may omit your full name or use a pseudonym in your message — we only need a valid email address to reply.
07
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. When we update the policy, we will revise the date at the top of the page. We encourage you to review this policy periodically to stay informed about how we collect and use your information.
If we make material changes to the policy, we will post a notice on the home page of this site. We will not apply any new policy to data we have already collected without your consent.
08
Contacting Us About Privacy
If you have a question about this Privacy Policy or about how we handle your personal information, you can contact us. We will respond to your question within 30 days. If you are requesting a copy of your data or the deletion of your data, please include enough information for us to identify your inquiry, such as the date and time of your original message.